Effective date: September 3, 2026
Citizen Defenders respects your privacy. This Privacy Policy explains what information we collect through citizendefenders.org, how we use and protect it, and the choices available to you.
Information We Collect
Information you provide
When you use our Contact form, we collect the information you submit, including your name, email address, message, preferred training program, and experience level. We use this information to respond to your inquiry, discuss training options, and arrange follow-up communications.
Please do not submit firearm serial numbers, permit details, payment information, government identification numbers, medical records, or other sensitive personal information through the Contact form.
Technical and usage information
When you visit the site or submit a form, our website, hosting, security, anti-spam, analytics, and email-delivery services may automatically receive limited technical information. This may include your IP address, browser or device type, user-agent information, the page you visited, the date and time of your visit or submission, referring information, and interactions with the site.
How We Use Information
- Respond to inquiries and communicate about programs, availability, and scheduling.
- Understand interest in our training programs and improve the website and services.
- Operate, secure, troubleshoot, and protect the website from spam, abuse, and unauthorized activity.
- Comply with applicable legal obligations and protect our rights and the safety of others.
How Information Is Shared
Contact-form submissions are delivered to authorized Citizen Defenders representatives and may also be stored in the website’s administrative system. We may share information with service providers that help us host, secure, analyze, maintain, or operate the website and deliver email. These providers may process information only as needed to perform services for us.
We may disclose information if required by law or when reasonably necessary to protect Citizen Defenders, our visitors, or others. We do not sell or rent personal information.
Cookies, Analytics, and Embedded Services
The site and its service providers may use cookies or similar technologies for essential site functions, security, performance, and analytics. You can control cookies through your browser settings, although disabling some cookies may affect site features.
Some pages may contain links to or content from third parties, including Google Maps and official government resources. When you use an embedded service or follow an external link, that third party may collect information under its own privacy policy. Citizen Defenders does not control third-party privacy practices.
Data Retention
We keep personal information only for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, operate and secure the site, resolve disputes, and meet legal obligations. Retention periods may vary depending on the nature of the information and the reason it was collected.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. No website, email transmission, or storage system can be guaranteed completely secure, so please use care when deciding what information to send online.
Children’s Privacy
Our website is intended for a general audience and is not designed to collect personal information directly from children under 13. A parent or legal guardian should submit any inquiry concerning a child. If you believe a child under 13 has submitted personal information without appropriate consent, please contact us so we can review and delete it as appropriate.
Your Choices and Requests
You may ask us to review, correct, or delete personal information you submitted through the site. We will respond as reasonably appropriate, subject to identity verification and any legal, security, or operational need to retain information.
Contact Us
For a privacy question or request, email philip.santos@citizendefenders.org or deborah.reyes@citizendefenders.org.
Changes to This Policy
We may update this Privacy Policy as the website or our practices change. The effective date at the top of this page will show when the policy was last revised.